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14: Handling Information

Care Certificate Standard 14: Handling Information

This online Handling Information content will deliver key knowledge to healthcare workers which can be used towards achieving the care certificate, this content can be taken as part of the Care Certificate: Full Package.

This content is ideal for all staff throughout the health and social care sector, in particular new starters and existing employees as a refresher.

This module will provide you with a comprehensive guide to why information is so important, how to respect people’s right to confidentiality, the risks to its safety and what you can do to protect it.


  • Understanding¬†their responsibilities when handling potentially sensitive information
  • Discuss ways of ensuring the security of information
  • Support others to handle information correctly